:root {
  --bg: #eef1f7;
  --card: #ffffff;
  --ink: #0f1b2e;
  --ink-soft: #5b6577;
  --line: #e2e7f1;
  --accent: #1c6ae4;
  --accent-deep: #1450b4;
  --accent-ink: #ffffff;
  --accent-soft: #e7eefc;
  --success: #10a065;
  --success-soft: #e2f5ec;
  --warn: #b7791f;
  --warn-soft: #fdf3dd;
  --danger: #d84040;
  --danger-soft: #fdeaea;
  --muted-soft: #eef1f7;
  --sidebar: #0b1830;
  --sidebar-2: #12294e;
  --radius: 16px;
  --radius-sm: 11px;
  --shadow-sm: 0 1px 2px rgba(15,27,46,.05), 0 1px 3px rgba(15,27,46,.04);
  --shadow: 0 2px 4px rgba(15,27,46,.04), 0 10px 26px rgba(15,27,46,.08);
  --shadow-lg: 0 8px 20px rgba(15,27,46,.09), 0 20px 50px rgba(15,27,46,.13);
  --font: 'Plus Jakarta Sans', 'Segoe UI', system-ui, -apple-system, Roboto, sans-serif;
}
* { margin: 0; padding: 0; box-sizing: border-box; }
body {
  font-family: var(--font);
  background: var(--bg); color: var(--ink); font-size: 15px;
  -webkit-font-smoothing: antialiased;
}
a { color: var(--accent-deep); text-decoration: none; }
::selection { background: var(--accent-soft); }

.layout { display: flex; min-height: 100vh; }
.sidebar {
  width: 252px; background: linear-gradient(185deg, var(--sidebar-2) 0%, var(--sidebar) 55%);
  color: #cfe0d6;
  display: flex; flex-direction: column; padding: 20px 14px; flex-shrink: 0;
  position: sticky; top: 0; height: 100vh; overflow-y: auto;
}
.brand { font-size: 22px; font-weight: 800; color: #fff; padding: 6px 10px 22px; letter-spacing: -.3px; }
.brand span { color: var(--accent); }
.brand img { display: block; max-width: 180px; height: auto; margin: 0 auto; }
.auth-logo { display: block; max-width: 230px; height: auto; margin: 0 auto 10px; }
.lp-nav .brand { padding: 0; }
.lp-nav .brand img { height: 52px; width: auto; max-width: none; margin: 0; }
.lp-hero-logo { display: block; max-width: 320px; height: auto; margin: 0 auto 26px; }
.lp-footer .brand { padding: 0 0 10px; }
.lp-footer .brand img { height: 46px; width: auto; max-width: none; margin: 0 auto; }
.sidebar nav { display: flex; flex-direction: column; gap: 3px; flex: 1; }
.sidebar nav a {
  display: flex; align-items: center; gap: 11px; padding: 10px 13px;
  border-radius: var(--radius-sm); color: #aebdb4; font-weight: 600; font-size: 14.5px;
  transition: background .15s ease, color .15s ease;
}
.sidebar nav a:hover { background: rgba(255,255,255,.06); color: #fff; }
.sidebar nav a.active {
  background: linear-gradient(135deg, var(--accent) 0%, var(--accent-deep) 100%);
  color: #fff; box-shadow: 0 6px 16px -4px rgba(28,106,228,.5);
}
.sidebar .ico { width: 20px; text-align: center; font-size: 16px; }
.nav-count {
  margin-left: auto; background: var(--danger); color: #fff; font-size: 11px; font-weight: 700;
  min-width: 20px; height: 20px; padding: 0 6px; border-radius: 999px;
  display: inline-flex; align-items: center; justify-content: center;
}
.sidebar nav a.active .nav-count { background: rgba(0,0,0,.28); }

.nav-group { margin-top: 16px; border-top: 1px solid rgba(255,255,255,.1); padding-top: 14px; }
.nav-group-title {
  display: flex; align-items: center; gap: 10px; padding: 4px 12px 8px;
  font-size: 11px; font-weight: 700; letter-spacing: .8px; text-transform: uppercase; color: #7d84a3;
}
.subnav { display: flex; flex-direction: column; gap: 2px; }
.subnav a {
  display: flex; align-items: center; padding: 8px 12px 8px 24px; border-radius: 8px;
  color: #aeb9cc; font-size: 13.5px; font-weight: 500;
}
.subnav a:hover { background: rgba(255,255,255,.06); color: #fff; }
.subnav a.active { background: rgba(28,106,228,.20); color: #fff; }

.tg-support {
  display: flex; align-items: center; gap: 10px; margin-top: 16px; padding: 11px 12px;
  border-radius: 10px; background: linear-gradient(135deg, #229ED9 0%, #2AABEE 100%); color: #fff;
}
.tg-support:hover { filter: brightness(1.08); }
.tg-support svg { flex-shrink: 0; }
.tg-support strong { display: block; font-size: 13px; line-height: 1.3; }
.tg-support small { font-size: 11.5px; opacity: .9; }

.sidebar-footer { border-top: 1px solid rgba(255,255,255,.1); padding-top: 14px; margin-top: 14px; }
.user-chip { display: flex; gap: 10px; align-items: center; padding: 0 6px; }
.avatar {
  width: 34px; height: 34px; border-radius: 50%; background: var(--accent);
  color: #fff; display: flex; align-items: center; justify-content: center; font-weight: 700; flex-shrink: 0;
}
.user-meta { overflow: hidden; }
.user-meta strong { display: block; color: #fff; font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.user-meta small { color: #8a90ab; font-size: 12px; }
.logout { display: block; margin-top: 12px; padding: 8px 12px; border-radius: 8px; background: rgba(255,255,255,.07); color: #cfd3e8; text-align: center; font-size: 13px; }
.logout:hover { background: rgba(255,255,255,.14); color: #fff; }

.content { flex: 1; padding: 32px 38px; max-width: 1240px; }
.page-title h1 { font-family: var(--font); font-size: 27px; font-weight: 800; margin-bottom: 24px; letter-spacing: -.5px; }

.cards { display: grid; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); gap: 16px; margin-bottom: 26px; }
.card {
  background: var(--card); border: 1px solid var(--line); border-radius: var(--radius);
  padding: 20px 22px; box-shadow: var(--shadow-sm);
  transition: box-shadow .18s ease, transform .18s ease;
}
.card:hover { box-shadow: var(--shadow); transform: translateY(-2px); }
.card .label { font-size: 12.5px; color: var(--ink-soft); margin-bottom: 8px; font-weight: 500; }
.card .value { font-size: 26px; font-weight: 800; letter-spacing: -.6px; font-variant-numeric: tabular-nums; }
.card .value.positive { color: var(--success); }

.panel { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 24px 26px; margin-bottom: 22px; box-shadow: var(--shadow-sm); }
.panel h2 { font-family: var(--font); font-size: 18px; font-weight: 700; margin-bottom: 14px; letter-spacing: -.3px; }
.panel .hint { font-size: 13.5px; color: var(--ink-soft); margin-bottom: 12px; line-height: 1.6; }

table.list { width: 100%; border-collapse: collapse; font-size: 14px; }
table.list th {
  text-align: left; font-size: 11.5px; text-transform: uppercase; letter-spacing: .5px;
  color: var(--ink-soft); font-weight: 700; padding: 10px 12px; border-bottom: 1.5px solid var(--line);
}
table.list td { padding: 13px 12px; border-bottom: 1px solid var(--line); vertical-align: middle; }
table.list tbody tr { transition: background .12s ease; }
table.list tbody tr:hover { background: var(--muted-soft); }
table.list tr:last-child td { border-bottom: 0; }
.table-wrap { overflow-x: auto; border-radius: var(--radius-sm); }
.mono { font-family: 'Roboto Mono', Consolas, 'Courier New', monospace; font-size: 12.5px; }

.badge { display: inline-flex; align-items: center; gap: 5px; padding: 4px 11px; border-radius: 999px; font-size: 12px; font-weight: 700; letter-spacing: .1px; }
.badge::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: currentColor; opacity: .85; }
.badge-success { background: var(--success-soft); color: var(--success); }
.badge-warn { background: var(--warn-soft); color: var(--warn); }
.badge-danger { background: var(--danger-soft); color: var(--danger); }
.badge-muted { background: var(--muted-soft); color: var(--ink-soft); }

form .field { margin-bottom: 14px; }
form label { display: block; font-size: 13px; font-weight: 600; margin-bottom: 5px; }
input[type=text], input[type=email], input[type=password], input[type=number], input[type=url], input[type=date], input[type=file], select, textarea {
  width: 100%; padding: 11px 13px; border: 1.5px solid var(--line); border-radius: var(--radius-sm);
  font-size: 14px; font-family: inherit; background: #fff; color: var(--ink);
  transition: border-color .15s ease, box-shadow .15s ease;
}
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
.form-row { display: flex; gap: 14px; flex-wrap: wrap; }
.form-row .field { flex: 1; min-width: 150px; }

.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 7px;
  padding: 11px 20px; border-radius: var(--radius-sm); border: 0; cursor: pointer;
  background: linear-gradient(135deg, var(--accent) 0%, var(--accent-deep) 100%);
  color: var(--accent-ink); font-size: 14px; font-weight: 700; font-family: inherit;
  box-shadow: 0 6px 16px -6px rgba(28,106,228,.55);
  transition: transform .14s ease, box-shadow .14s ease, filter .14s ease;
}
.btn:hover { filter: brightness(1.04); transform: translateY(-1px); box-shadow: 0 10px 22px -8px rgba(28,106,228,.6); }
.btn:active { transform: translateY(0); }
.btn-secondary { background: var(--muted-soft); color: var(--ink); box-shadow: none; border: 1.5px solid var(--line); }
.btn-secondary:hover { background: #e6ece9; filter: none; }
.btn-danger { background: var(--danger-soft); color: var(--danger); box-shadow: none; }
.btn-danger:hover { background: #fbdede; filter: none; }
.btn-success { background: var(--success-soft); color: var(--success); box-shadow: none; }
.btn-success:hover { filter: none; background: #d3efdf; }
.btn-sm { padding: 7px 13px; font-size: 13px; box-shadow: none; }

.alert { padding: 13px 16px; border-radius: var(--radius-sm); margin-bottom: 18px; font-size: 14px; font-weight: 500; border: 1px solid transparent; }
.alert-success { background: var(--success-soft); color: var(--success); border-color: color-mix(in srgb, var(--success) 25%, transparent); }
.alert-error { background: var(--danger-soft); color: var(--danger); border-color: color-mix(in srgb, var(--danger) 22%, transparent); }
.alert-info { background: var(--accent-soft); color: var(--accent-deep); border-color: color-mix(in srgb, var(--accent) 22%, transparent); }

.qr-box { display: flex; gap: 24px; align-items: flex-start; flex-wrap: wrap; }
.qr-box img { width: 220px; height: 220px; border: 1px solid var(--line); border-radius: 12px; }
.qr-img svg { width: 220px; height: 220px; border: 1px solid var(--line); border-radius: 12px; background: #fff; display: block; }
.brcode-box {
  flex: 1; min-width: 260px; background: var(--muted-soft); border-radius: 10px; padding: 14px;
  font-family: Consolas, monospace; font-size: 12px; word-break: break-all; max-height: 140px; overflow: auto;
}

.code-block {
  background: var(--sidebar); color: #cfe0d6; border-radius: var(--radius-sm); padding: 16px;
  font-family: Consolas, 'Courier New', monospace; font-size: 12.5px;
  overflow-x: auto; white-space: pre; line-height: 1.55; margin: 10px 0 18px;
}
.kv { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-bottom: 10px; }
.kv .k { font-size: 13px; font-weight: 600; min-width: 140px; }
.kv code {
  background: var(--muted-soft); padding: 6px 10px; border-radius: 8px;
  font-size: 12.5px; word-break: break-all;
}

.tabs { display: flex; gap: 6px; margin-bottom: 18px; flex-wrap: wrap; }
.tabs a { padding: 8px 16px; border-radius: 9px; background: var(--card); border: 1px solid var(--line); color: var(--ink-soft); font-weight: 600; font-size: 14px; }
.tabs a.active { background: var(--accent); border-color: var(--accent); color: #fff; }

.auth-wrap { min-height: 100vh; display: flex; align-items: center; justify-content: center; background: var(--sidebar); padding: 20px; }
.auth-card { background: #fff; border-radius: 16px; padding: 36px; width: 100%; max-width: 400px; }
.auth-card .brand { color: var(--ink); text-align: center; font-size: 26px; padding-bottom: 6px; }
.auth-card .brand span { color: var(--accent); }
.auth-card .sub { text-align: center; color: var(--ink-soft); font-size: 14px; margin-bottom: 24px; }
.auth-card .btn { width: 100%; margin-top: 6px; }
.auth-alt { text-align: center; margin-top: 18px; font-size: 14px; color: var(--ink-soft); }

.empty { text-align: center; color: var(--ink-soft); padding: 30px 10px; font-size: 14px; }

.boleto-card { border: 1px solid var(--line); border-radius: 12px; padding: 20px; background: #fcfcff; }
.boleto-head {
  display: flex; justify-content: space-between; gap: 16px; flex-wrap: wrap;
  padding-bottom: 14px; margin-bottom: 14px; border-bottom: 2px dashed var(--line);
}
.boleto-head small { display: block; font-size: 11.5px; text-transform: uppercase; letter-spacing: .5px; color: var(--ink-soft); }
.boleto-head strong { font-size: 19px; }
.boleto-linha { margin-bottom: 14px; }
.boleto-linha small { display: block; font-size: 11.5px; text-transform: uppercase; letter-spacing: .5px; color: var(--ink-soft); margin-bottom: 4px; }
.boleto-linha .mono { font-size: 15px; letter-spacing: .5px; word-break: break-all; font-weight: 600; }
.boleto-barras { display: block; max-width: 100%; height: auto; margin: 6px 0 16px; }
.boleto-acoes { display: flex; gap: 10px; flex-wrap: wrap; }

.metodo-opcoes { display: flex; gap: 10px; flex-wrap: wrap; }
.metodo-opcao {
  display: flex; align-items: center; gap: 10px; padding: 12px 16px; cursor: pointer;
  border: 2px solid var(--line); border-radius: 11px; background: #fff; font-weight: 500; min-width: 180px;
}
.metodo-opcao:hover { border-color: #cfd0e8; }
.metodo-opcao:has(input:checked) { border-color: var(--accent); background: var(--accent-soft); }
.metodo-opcao input { width: auto; margin: 0; accent-color: var(--accent); }
.metodo-ico { font-size: 20px; }
.metodo-opcao strong { display: block; font-size: 14px; }
.metodo-opcao small { color: var(--ink-soft); font-size: 12px; }

.danger-zone {
  margin-top: 20px; padding: 18px; border: 1px solid #f3c9c9; border-radius: 12px; background: #fff8f8;
}
.danger-zone h3 { font-size: 15px; color: var(--danger); margin-bottom: 8px; }
.danger-zone .hint { margin-bottom: 12px; }
.btn:disabled { opacity: .5; cursor: not-allowed; }

/* ---------- Chamados ---------- */

.tg-panel { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.tg-btn { background: linear-gradient(135deg, #229ED9 0%, #2AABEE 100%); }

.chat { display: flex; flex-direction: column; gap: 12px; }
.chat-msg { max-width: 78%; padding: 12px 14px; border-radius: 12px; border: 1px solid var(--line); }
.chat-msg.from-client { align-self: flex-start; background: var(--muted-soft); border-bottom-left-radius: 4px; }
.chat-msg.from-support {
  align-self: flex-end; background: var(--accent-soft); border-color: color-mix(in srgb, var(--accent) 22%, transparent); border-bottom-right-radius: 4px;
}
.chat-head { display: flex; gap: 10px; align-items: baseline; margin-bottom: 6px; }
.chat-head strong { font-size: 13px; }
.chat-head span { font-size: 11.5px; color: var(--ink-soft); }
.chat-body { font-size: 14px; line-height: 1.6; word-break: break-word; }

@media (max-width: 700px) { .chat-msg { max-width: 92%; } }

/* ---------- Topbar mobile (hambúrguer) ---------- */
.topbar { display: none; }
.hamburger {
  width: 44px; height: 44px; border: 0; background: transparent; cursor: pointer;
  display: flex; flex-direction: column; justify-content: center; gap: 5px; padding: 0 10px;
}
.hamburger span { display: block; height: 2.5px; width: 22px; background: #fff; border-radius: 3px; transition: transform .25s ease, opacity .2s ease; }
.hamburger[aria-expanded="true"] span:nth-child(1) { transform: translateY(7.5px) rotate(45deg); }
.hamburger[aria-expanded="true"] span:nth-child(2) { opacity: 0; }
.hamburger[aria-expanded="true"] span:nth-child(3) { transform: translateY(-7.5px) rotate(-45deg); }
.topbar-logo { height: 30px; width: auto; }
.sidebar-overlay {
  position: fixed; inset: 0; z-index: 40; background: rgba(6,14,28,.55);
  opacity: 0; transition: opacity .25s ease;
}
.sidebar-overlay.show { opacity: 1; }

@media (max-width: 860px) {
  .topbar {
    display: flex; align-items: center; gap: 8px;
    position: sticky; top: 0; z-index: 30;
    background: linear-gradient(120deg, var(--sidebar-2), var(--sidebar));
    padding: 8px 10px; box-shadow: var(--shadow-sm);
  }
  .layout { flex-direction: column; }
  .sidebar {
    position: fixed; top: 0; left: 0; z-index: 50; height: 100vh; width: 82%; max-width: 300px;
    transform: translateX(-100%); transition: transform .28s cubic-bezier(.4,0,.2,1);
    box-shadow: 0 0 40px rgba(0,0,0,.4);
  }
  .sidebar.open { transform: translateX(0); }
  .content { padding: 18px 16px; max-width: none; width: 100%; }
  .page-title h1 { font-size: 22px; margin-bottom: 18px; }
  .form-row { flex-direction: column; gap: 0; }
  .cards { grid-template-columns: 1fr 1fr; gap: 12px; }
  .panel { padding: 18px 16px; }
}
@media (max-width: 480px) {
  .cards { grid-template-columns: 1fr; }
}

/* ---------- Landing page ---------- */

body.lp { background: #fff; }
.lp-container { max-width: 1040px; margin: 0 auto; padding: 0 24px; }

.lp-nav { background: var(--sidebar); position: sticky; top: 0; z-index: 10; }
.lp-nav-inner { display: flex; align-items: center; gap: 26px; padding-top: 14px; padding-bottom: 14px; }
.lp-nav .brand { padding: 0; font-size: 20px; }
.lp-menu { display: flex; gap: 18px; flex: 1; }
.lp-menu a { color: #b6c6bd; font-weight: 600; font-size: 14px; }
.lp-menu a:hover { color: #fff; }
.lp-nav-cta { display: flex; align-items: center; gap: 14px; }
.lp-link { color: #b9bed6; font-weight: 600; font-size: 14px; }
.lp-link:hover { color: #fff; }

.lp-hero { background: linear-gradient(165deg, var(--sidebar) 0%, var(--sidebar-2) 55%, #17452f 100%); color: #fff; padding: 90px 0 100px; text-align: center; }
.lp-hero h1 { font-size: 46px; line-height: 1.15; letter-spacing: -1px; margin-bottom: 20px; }
.lp-hero h1 span { color: var(--accent); }
.lp-hero p { max-width: 640px; margin: 0 auto 34px; color: #c9cde4; font-size: 17px; line-height: 1.65; }
.lp-hero-cta { display: flex; gap: 14px; justify-content: center; flex-wrap: wrap; }
.lp-btn-lg { padding: 14px 28px; font-size: 16px; border-radius: 11px; }
.lp-btn-ghost { background: rgba(255,255,255,.1); color: #fff; border: 1px solid rgba(255,255,255,.25); }

.lp-section { padding: 70px 0; }
.lp-section h2 { font-size: 30px; letter-spacing: -.5px; text-align: center; margin-bottom: 14px; }
.lp-sub { text-align: center; color: var(--ink-soft); max-width: 620px; margin: 0 auto 26px; font-size: 15.5px; }
.lp-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 18px; margin-top: 36px; }
.lp-card { border: 1px solid var(--line); border-radius: 14px; padding: 26px 22px; background: var(--bg); }
.lp-card .lp-ico { font-size: 28px; margin-bottom: 12px; }
.lp-card h3 { font-size: 17px; margin-bottom: 8px; }
.lp-card p { color: var(--ink-soft); font-size: 14px; line-height: 1.6; }

.lp-section-dark { background: var(--bg); }
.lp-section-dark .code-block { max-width: 720px; margin-left: auto; margin-right: auto; }

.lp-final { text-align: center; }

.tg-card {
  display: flex; align-items: center; gap: 26px; flex-wrap: wrap;
  background: linear-gradient(135deg, #229ED9 0%, #2AABEE 55%, #37bbf5 100%);
  color: #fff; border-radius: 18px; padding: 34px 36px;
}
.tg-card svg { flex-shrink: 0; }
.tg-card-text { flex: 1; min-width: 260px; }
.tg-card-text h2 { text-align: left; color: #fff; font-size: 25px; margin-bottom: 8px; }
.tg-card-text p { color: rgba(255,255,255,.92); font-size: 15px; line-height: 1.6; }
.tg-card-btn { background: #fff; color: #1c7fb0; white-space: nowrap; }
.tg-card-btn:hover { background: #f0f9ff; }

@media (max-width: 700px) {
  .tg-card { padding: 26px 22px; text-align: center; justify-content: center; }
  .tg-card-text h2 { text-align: center; font-size: 21px; }
  .tg-card-btn { width: 100%; }
}

.lp-footer { background: var(--sidebar); color: #8a90ab; padding: 34px 0; text-align: center; font-size: 14px; }
.lp-footer .brand { font-size: 18px; padding: 0 0 8px; }
.lp-footer a { color: #b9bed6; }

@media (max-width: 700px) {
  .lp-hero { padding: 60px 0; }
  .lp-hero h1 { font-size: 32px; }
  .lp-menu { display: none; }
  .lp-nav-inner { justify-content: space-between; }
}

/* ---------- Alerta de pendências (admin) ---------- */

.pendencias {
  background: #fffaf0; border: 1px solid #f3dcae; border-left: 4px solid var(--warn);
  border-radius: 12px; padding: 18px 20px; margin-bottom: 22px;
}
.pendencias h2 { font-size: 16px; color: var(--warn); margin-bottom: 12px; }
.pendencias ul { list-style: none; display: flex; flex-direction: column; gap: 12px; }
.pendencias li { display: grid; grid-template-columns: auto 1fr; gap: 4px 10px; align-items: baseline; }
.pendencias strong { font-size: 14px; }
.pendencias small { grid-column: 2; color: var(--ink-soft); font-size: 13px; line-height: 1.5; }
.pend-quem {
  font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .4px;
  padding: 3px 8px; border-radius: 999px; white-space: nowrap;
}
.pend-psp { background: #e2f0fd; color: #1c6fa8; }
.pend-cliente { background: var(--muted-soft); color: var(--ink-soft); }
.pend-nos { background: var(--danger-soft); color: var(--danger); }

/* ---------- Aviso de roadmap (admin) ---------- */

.roadmap-aviso {
  display: block; margin-bottom: 16px; padding: 12px 14px; border-radius: 10px;
  background: linear-gradient(135deg, var(--accent-soft) 0%, #eef6f2 100%);
  border: 1px dashed color-mix(in srgb, var(--accent) 30%, transparent);
}
.roadmap-aviso strong { display: block; font-size: 13.5px; color: var(--accent-deep); margin-bottom: 3px; }
.roadmap-aviso span { display: block; font-size: 12.5px; color: var(--ink-soft); line-height: 1.55; }

/* ---------- Checklist de ativação (painel do cliente) ---------- */

.onboarding {
  background: linear-gradient(135deg, var(--accent-soft) 0%, #eef6f2 100%);
  border: 1px solid color-mix(in srgb, var(--accent) 22%, transparent); border-radius: var(--radius); padding: 20px 22px; margin-bottom: 24px; box-shadow: var(--shadow-sm);
}
.onboarding h2 { font-size: 16px; margin-bottom: 14px; color: var(--accent-deep); }
.onboarding ul { list-style: none; display: flex; flex-direction: column; gap: 10px; }
.onboarding li {
  display: flex; align-items: center; gap: 12px;
  background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 12px 14px;
}
.onboarding li.feito { opacity: .65; }
.onboarding .check {
  width: 22px; height: 22px; border-radius: 50%; flex-shrink: 0;
  border: 2px solid var(--line); display: flex; align-items: center; justify-content: center;
  font-size: 13px; font-weight: 700; color: #fff;
}
.onboarding li.feito .check { background: var(--success); border-color: var(--success); }
.onboarding li div { flex: 1; }
.onboarding strong { display: block; font-size: 14px; }
.onboarding small { color: var(--ink-soft); font-size: 12.5px; }

/* ---------- Páginas de documentação ---------- */

.doc-wrap { padding: 40px 0 60px; background: #fff; }
.doc-h1 { font-size: 34px; letter-spacing: -.6px; margin-bottom: 10px; }
.doc-lead { font-size: 16.5px; color: var(--ink-soft); line-height: 1.65; margin-bottom: 26px; max-width: 720px; }
.doc-h2 {
  font-size: 22px; letter-spacing: -.3px; margin: 38px 0 12px;
  padding-top: 18px; border-top: 1px solid var(--line);
}
.doc-h3 { font-size: 16px; margin: 22px 0 8px; }
.doc-wrap p { line-height: 1.7; margin-bottom: 12px; max-width: 780px; }
.doc-wrap code { background: var(--muted-soft); padding: 2px 6px; border-radius: 5px; font-size: 13px; }
.doc-wrap .code-block code { background: none; padding: 0; }

.doc-card {
  display: flex; flex-direction: column; gap: 4px;
  background: var(--accent-soft); border-radius: 12px; padding: 16px 18px; margin-bottom: 22px;
}
.doc-card strong { font-size: 14px; }
.doc-card code, .doc-card span { font-size: 14px; color: var(--ink); background: none; padding: 0; }

.doc-warn {
  background: var(--warn-soft); border-left: 3px solid var(--warn);
  padding: 12px 16px; border-radius: 0 8px 8px 0; font-size: 14px; margin: 14px 0 18px;
}

.doc-table { width: 100%; border-collapse: collapse; font-size: 14px; margin: 14px 0 20px; }
.doc-table th {
  text-align: left; font-size: 12px; text-transform: uppercase; letter-spacing: .4px;
  color: var(--ink-soft); padding: 9px 10px; border-bottom: 2px solid var(--line);
}
.doc-table td { padding: 10px; border-bottom: 1px solid var(--line); vertical-align: top; }

.doc-steps { margin: 0 0 18px 20px; }
.doc-steps li { margin-bottom: 12px; line-height: 1.65; }
.doc-steps small { display: block; color: var(--ink-soft); font-size: 13px; margin-top: 4px; line-height: 1.6; }
.doc-list { margin: 0 0 18px 20px; }
.doc-list li { margin-bottom: 9px; line-height: 1.65; }

.faq p { padding-bottom: 14px; margin-bottom: 14px; border-bottom: 1px solid var(--line); max-width: 780px; }
.faq p:last-child { border-bottom: 0; }

@media (max-width: 700px) {
  .doc-h1 { font-size: 26px; }
  .doc-h2 { font-size: 19px; }
}

/* ---------- Verificação de identidade ---------- */
.verif-topo h2 { margin-bottom: 8px; }
.verif-barra { height: 8px; background: var(--line); border-radius: 99px; overflow: hidden; margin-top: 14px; }
.verif-barra-fill { height: 100%; background: var(--success); border-radius: 99px; transition: width .3s ease; }

.verif-seguro {
  display: flex; gap: 12px; align-items: flex-start;
  margin-top: 16px; padding: 14px 16px;
  background: var(--success-soft);
  border: 1px solid var(--success);
  border-radius: 12px;
}
.verif-cadeado { font-size: 22px; line-height: 1; }
.verif-seguro strong { display: block; margin-bottom: 3px; }
.verif-seguro small { color: var(--ink-soft); line-height: 1.5; display: block; }

.verif-lista { display: grid; gap: 14px; margin-bottom: 18px; }
.verif-item {
  background: var(--card); border: 1px solid var(--line); border-radius: 14px;
  padding: 16px 18px; border-left: 4px solid var(--line);
}
.verif-item.ok      { border-left-color: var(--success); }
.verif-item.erro    { border-left-color: var(--danger); }
.verif-item.analise { border-left-color: var(--warn); }
.verif-item-topo { display: flex; gap: 12px; align-items: flex-start; justify-content: space-between; flex-wrap: wrap; }
.verif-item-topo strong { display: block; }
.verif-item-topo small { color: var(--ink-soft); display: block; margin-top: 2px; }

.verif-motivo {
  margin-top: 10px; padding: 10px 12px; border-radius: 10px;
  background: var(--danger-soft);
  color: var(--ink); font-size: 14px;
}
.verif-form { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-top: 12px; }
.verif-drop {
  flex: 1; min-width: 220px; position: relative;
  border: 2px dashed var(--line); border-radius: 12px;
  padding: 14px 16px; cursor: pointer; text-align: center;
  transition: border-color .2s ease, background .2s ease;
}
.verif-drop:hover { border-color: var(--accent); background: var(--bg); }
.verif-drop input[type=file] { position: absolute; inset: 0; opacity: 0; cursor: pointer; width: 100%; }
.verif-drop-txt { color: var(--ink-soft); font-weight: 600; font-size: 14px; }

.verif-botoes { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 12px; }
.verif-botoes .btn { flex: 1; min-width: 130px; }
.verif-escolhido { display: flex; gap: 12px; align-items: center; flex-wrap: wrap; margin-top: 12px; }
.verif-nome { font-size: 13.5px; font-weight: 600; color: var(--accent-deep); word-break: break-all; flex: 1; min-width: 140px; }

/* documento no painel do admin */
.doc-grade { display: grid; grid-template-columns: repeat(auto-fill, minmax(240px, 1fr)); gap: 16px; }
.doc-card { border: 1px solid var(--line); border-radius: 14px; overflow: hidden; background: var(--card); }
.doc-card img { width: 100%; height: 190px; object-fit: cover; display: block; background: #0002; }
.doc-card .doc-pdf {
  height: 190px; display: flex; align-items: center; justify-content: center;
  font-size: 44px; background: #0002;
}
.doc-card-corpo { padding: 12px 14px; }
.doc-card-corpo strong { display: block; margin-bottom: 6px; font-size: 14px; }
.doc-acoes { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 10px; }
.doc-acoes form { flex: 1; min-width: 110px; }
.doc-acoes .btn { width: 100%; }

/* ---------- Tela de cadastro ---------- */
.cad-wrap { min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 28px 18px; background: var(--bg); }
.cad-card {
  width: 100%; max-width: 940px; display: grid; grid-template-columns: 1.05fr .95fr;
  background: var(--card); border: 1px solid var(--line); border-radius: 20px; overflow: hidden;
  box-shadow: 0 18px 50px rgba(15, 20, 40, .10);
}
.cad-form { padding: 34px 34px 28px; }
.cad-form .auth-logo { margin-bottom: 18px; }
.cad-titulo { font-size: 24px; margin: 0 0 4px; }
.cad-sub { color: var(--ink-soft); margin: 0 0 20px; font-size: 14.5px; }

.cad-tipo { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 18px; }
.cad-tipo-btn {
  display: flex; align-items: center; gap: 10px; text-align: left;
  padding: 12px 14px; border-radius: 12px; cursor: pointer;
  border: 2px solid var(--line); background: var(--bg); color: var(--ink);
  font: inherit; transition: border-color .15s ease, background .15s ease;
}
.cad-tipo-btn:hover { border-color: var(--accent); }
.cad-tipo-btn.ativo { border-color: var(--accent); background: var(--card); box-shadow: 0 0 0 3px var(--accent-soft); }
.cad-tipo-ico { font-size: 20px; line-height: 1; }
.cad-tipo-txt strong { display: block; font-size: 14px; }
.cad-tipo-txt small { display: block; color: var(--ink-soft); font-size: 12px; }

.cad-dica { display: block; color: var(--ink-soft); font-size: 12.5px; margin-top: 5px; }
.cad-senha { position: relative; display: flex; }
.cad-senha input { flex: 1; padding-right: 44px; }
.cad-olho {
  position: absolute; right: 6px; top: 50%; transform: translateY(-50%);
  background: none; border: 0; cursor: pointer; font-size: 16px; padding: 6px 8px; line-height: 1;
}
.cad-enviar { width: 100%; margin-top: 6px; }

.cad-lado { padding: 34px 30px; background: var(--bg); border-left: 1px solid var(--line); }
.cad-lado h2 { font-size: 16px; margin: 0 0 16px; }
.cad-passos { list-style: none; margin: 0 0 22px; padding: 0; display: grid; gap: 16px; }
.cad-passos li { display: flex; gap: 12px; align-items: flex-start; }
.cad-num {
  flex: 0 0 26px; height: 26px; border-radius: 50%;
  background: var(--accent); color: #fff; font-size: 13px; font-weight: 700;
  display: flex; align-items: center; justify-content: center;
}
.cad-passos strong { display: block; font-size: 14px; }
.cad-passos small { display: block; color: var(--ink-soft); font-size: 12.5px; margin-top: 2px; line-height: 1.45; }

.cad-seguro {
  display: flex; gap: 10px; align-items: flex-start;
  padding: 14px; border-radius: 12px; background: var(--success-soft); border: 1px solid var(--success);
}
.cad-seguro span { font-size: 18px; line-height: 1; }
.cad-seguro strong { display: block; font-size: 13.5px; }
.cad-seguro small { display: block; color: var(--ink-soft); font-size: 12.5px; margin-top: 2px; line-height: 1.45; }

@media (max-width: 820px) {
  .cad-card { grid-template-columns: 1fr; max-width: 460px; }
  .cad-lado { border-left: 0; border-top: 1px solid var(--line); }
  .cad-form { padding: 28px 24px 22px; }
}

/* ============================================================
   MODO ADMINISTRATIVO
   O menu troca de contexto em vez de empilhar tudo numa lista só.
   ============================================================ */
.nav-titulo{
  margin:14px 0 6px; padding:0 14px; font-size:10px; font-weight:800;
  letter-spacing:.16em; text-transform:uppercase; color:rgba(255,255,255,.42);
}
.modo-troca{
  display:flex; align-items:center; gap:11px; margin:10px 8px 4px; padding:11px 13px;
  border-radius:12px; font-size:13.4px; font-weight:700; color:#fff;
  background:linear-gradient(135deg, rgba(79,149,255,.30), rgba(124,92,255,.22));
  border:1px solid rgba(124,158,255,.34); transition:transform .18s, box-shadow .18s, background .18s;
}
.modo-troca:hover{ transform:translateY(-1px); box-shadow:0 8px 20px rgba(20,80,180,.30);
  background:linear-gradient(135deg, rgba(79,149,255,.42), rgba(124,92,255,.32)); }
.modo-troca .ico{ font-size:15px; opacity:.95 }
.modo-troca .nav-count{ margin-left:auto }
.modo-sair{ background:rgba(255,255,255,.07); border-color:rgba(255,255,255,.14) }
.modo-sair:hover{ background:rgba(255,255,255,.13); box-shadow:none }


/* ============================================================
   ASSISTENTE "EFA" — botão flutuante e janela
   Prefixo próprio: o chat dos chamados já usa .chat-*, e as duas
   folhas se atropelavam (texto centralizado, caixa dentro de caixa).
   ============================================================ */
.efa-fab{
  position:fixed; right:22px; bottom:22px; z-index:120;
  width:58px; height:58px; border-radius:19px; display:grid; place-items:center; border:0;
  background:linear-gradient(135deg,#2f7bf0,#1450b4);
  box-shadow:0 10px 26px rgba(20,80,180,.42), 0 2px 6px rgba(15,30,56,.18);
  transition:transform .22s cubic-bezier(.3,1.4,.5,1), box-shadow .22s;
}
.efa-fab:hover{ transform:translateY(-3px) scale(1.04); box-shadow:0 16px 34px rgba(20,80,180,.5) }
.efa-fab svg{ width:25px; height:25px; stroke:#fff; fill:none; stroke-width:1.9;
  stroke-linecap:round; stroke-linejoin:round; position:absolute; transition:opacity .2s, transform .25s }
.efa-fab .efa-i-fechar{ opacity:0; transform:rotate(-90deg) }
.efa-fab.aberto .efa-i-abrir{ opacity:0; transform:rotate(90deg) }
.efa-fab.aberto .efa-i-fechar{ opacity:1; transform:none }
.efa-fab.novo::after{
  content:""; position:absolute; top:12px; right:12px; width:10px; height:10px; border-radius:50%;
  background:#f43f5e; box-shadow:0 0 0 3px #fff; animation:efaPing 1.8s ease-in-out infinite;
}
@keyframes efaPing{ 0%,100%{transform:scale(1);opacity:1} 50%{transform:scale(1.25);opacity:.72} }

.efa-janela{
  position:fixed; right:22px; bottom:92px; z-index:121;
  width:min(390px, calc(100vw - 32px)); height:min(566px, calc(100vh - 130px));
  display:flex; flex-direction:column; overflow:hidden; text-align:left;
  background:var(--surface,#fff); border:1px solid var(--border,#e3eaf5); border-radius:22px;
  box-shadow:0 26px 64px rgba(15,30,56,.24);
  opacity:0; transform:translateY(14px) scale(.97); transform-origin:bottom right;
  transition:opacity .24s ease, transform .24s cubic-bezier(.3,1,.4,1);
}
.efa-janela.aberta{ opacity:1; transform:none }

.efa-topo{
  display:flex; align-items:center; gap:12px; padding:14px 16px; color:#fff; position:relative;
  background:linear-gradient(135deg,#12294e,#0b1830);
}
.efa-topo::after{ content:""; position:absolute; inset:0; pointer-events:none;
  background:radial-gradient(230px 120px at 88% 0%, rgba(124,92,255,.40), transparent 66%) }
.efa-logo{ height:23px; width:auto; display:block; position:relative; flex:none }
.efa-quem{ position:relative; line-height:1.25; padding-left:12px; margin-left:2px;
  border-left:1px solid rgba(255,255,255,.18) }
.efa-quem strong{ display:block; font-size:14px; font-weight:800; color:#fff }
.efa-quem small{ display:flex; align-items:center; gap:6px; font-size:10.8px;
  color:rgba(255,255,255,.66); font-weight:600 }
.efa-online{ width:7px; height:7px; border-radius:50%; background:#34d399;
  box-shadow:0 0 0 2px rgba(52,211,153,.28); flex:none }
.efa-x{ margin-left:auto; width:32px; height:32px; border-radius:10px; display:grid; place-items:center;
  background:rgba(255,255,255,.12); border:0; position:relative; transition:background .18s }
.efa-x:hover{ background:rgba(255,255,255,.22) }
.efa-x svg{ width:15px; height:15px; stroke:#fff; fill:none; stroke-width:2.2; stroke-linecap:round }

.efa-corpo{ flex:1; overflow-y:auto; padding:16px; display:flex; flex-direction:column; gap:10px;
  background:var(--bg,#eef2f9); text-align:left }
.efa-msg{ display:flex; margin:0 }
.efa-msg.eu{ justify-content:flex-end }
.efa-bolha{
  max-width:84%; padding:11px 14px; border-radius:16px; font-size:13.4px; line-height:1.62;
  text-align:left; white-space:pre-wrap; word-break:break-word; margin:0;
  box-shadow:0 1px 2px rgba(15,30,56,.05);
}
.efa-msg.bot .efa-bolha{ background:var(--surface,#fff); border:1px solid var(--border,#e3eaf5);
  border-bottom-left-radius:6px; color:var(--ink,#0f1e38) }
.efa-msg.eu .efa-bolha{ color:#fff; border-bottom-right-radius:6px; border:0;
  background:linear-gradient(135deg,#2f7bf0,#1450b4) }

.efa-pensa{ display:flex; gap:5px; align-items:center; padding:14px 16px }
.efa-pensa i{ width:7px; height:7px; border-radius:50%; background:#9fb0cc; display:block;
  animation:efaDot 1.3s ease-in-out infinite }
.efa-pensa i:nth-child(2){ animation-delay:.18s }
.efa-pensa i:nth-child(3){ animation-delay:.36s }
@keyframes efaDot{ 0%,60%,100%{transform:translateY(0);opacity:.45} 30%{transform:translateY(-5px);opacity:1} }

.efa-sug{ display:flex; flex-wrap:wrap; gap:7px; margin-top:2px }
.efa-sug button{ font-size:12px; font-weight:600; padding:8px 13px; border-radius:99px; cursor:pointer;
  background:var(--surface,#fff); border:1px solid var(--border,#e3eaf5); color:var(--ink-2,#43536f);
  transition:.18s }
.efa-sug button:hover{ border-color:#2f7bf0; color:#1450b4; transform:translateY(-1px) }

.efa-pe{ padding:12px 14px 13px; border-top:1px solid var(--border,#e3eaf5); background:var(--surface,#fff) }
.efa-campo{ display:flex; align-items:center; gap:8px; background:var(--bg,#eef2f9);
  border:1px solid var(--border,#e3eaf5); border-radius:14px; padding:5px 5px 5px 14px;
  transition:border-color .18s, box-shadow .18s }
.efa-campo:focus-within{ border-color:#2f7bf0; box-shadow:0 0 0 4px rgba(47,123,240,.13) }
.efa-campo input{ flex:1; border:0; outline:0; background:none; font-size:13.4px; min-width:0;
  padding:8px 0; font-family:inherit; color:var(--ink,#0f1e38) }
.efa-campo button{ width:36px; height:36px; border-radius:11px; flex:none; display:grid; place-items:center;
  border:0; cursor:pointer; background:linear-gradient(135deg,#2f7bf0,#1450b4); transition:transform .18s }
.efa-campo button:hover{ transform:scale(1.06) }
.efa-campo button svg{ width:17px; height:17px; fill:#fff; stroke:none }
.efa-suporte{ display:block; text-align:center; margin-top:10px; font-size:11.5px;
  font-weight:600; color:var(--ink-3,#7c8aa5); transition:color .18s }
.efa-suporte:hover{ color:#1c6ae4 }

@media (max-width:560px){
  .efa-fab{ right:16px; bottom:16px; width:54px; height:54px }
  .efa-janela{ right:12px; left:12px; bottom:80px; width:auto; height:min(76vh, calc(100vh - 108px)) }
}
@media (prefers-reduced-motion:reduce){
  .efa-fab, .efa-janela, .efa-pensa i{ transition:none !important; animation:none !important }
}